How to Fix HP Printer in Error State?

Don’t you find it frustrating when your printer shows errors messages? You have a lot of office work to complete. Your documents are ready, dusted, and ready for printing. But the moment you try to print, your printer keeps beeping out error messages. What do you do? Do you try to fix the printer on your own or call a professional printer repair technician?

We, at A1 Printer Repair, have the best technicians to diagnose and fix any printer related issues including printer errors. To connect with us, simply call us on our toll free number or reach out to us on the web.

There can be a multitude of reasons for such errors. Once such issue that can cause printer errors is after a Windows update. If you face connectivity issues and the connected devices stops working, it means your printer is in error state and will not be able to print unless you troubleshoot or send for a printer repair technician.

Primary Reasons for HP Printer Error State

Here are some reasons why your printer could be in error state:

  • USB is disconnected.
  • Problem in Operating System.
  • Connectivity issue.
  • Issue with the printer driver.

If after performing these steps, you are still unable to resolve your printer error state, call us and we will get in touch with you shortly.

Resolve Printer Error State

You can also try to fix your printer error state. Here are the steps to resolve a printer error state on Windows 10.

Step 1: Run Troubleshooter

To fix your printer, you need to run the troubleshooter guide for your printer. Follow the steps below:

  • First make sure your printer is plugged in to a working power supply.
  • Now check whether the printer shows that it is connected either through USB or wireless.
  • In case there is an error in the above step, download and run the printer troubleshooter.
  • Check if your printer driver is working, or faulty, or needs an update.
  • Hit the start button.
  • Select the device manager.
  • Now, click on expand printer option and select your printer from the list given on screen.
  • You have to right-click on your printer and update the printer driver.

Step 2: Check the Wi-Fi connection/cables

Check whether the power cords and cables are properly connected to your printer and router. Also check for adequate power supply. Check that no wires are loose or improperly connected.

Step 3: Choose the Use Printer Offline Option

Follow these steps to bring your printer back online:

  • On your PC, go to the Settings tab and click on Devices.
  • Now click on devices and printers and then click on printer.
  • Go to the Use the Printer Offline option. Remove the checkmark next to it.
  • Check whether your printer is now online on your printer display.

Step 4: Reinstall printer driver

  • Open the control panel.
  • Go to settings and then Devices.
  • Click on devices and printers.
  • Select the option to remove device by right-clicking your printer.
  • Once confirmed, your printer will be uninstalled.
  • Reboot the PC, it will automatically detect and install your printer.

Steps 5: Make Print Spooler Service Automatic

  • Press the Windows logo and R button on the keypad.
  • Type services.msc in the run box and click OK to open the Services snap-in.
  • Search for the printer spooler service.
  • Ensure that it is set to start.
  • Now, right-click on the printer spooler and select properties.
  • Set the startup type to automatic and then select properties.
  • Click on apply from the drop-down menu box and press OK.
  • Now, restart your computer
  • Check and see if the issue is fixed.

Steps 6: Ensure the Paper Is Loaded

Make sure paper is loaded in the printer tray. Ensure the paper is properly aligned and no paper is stuck inside the paper tray.

Steps 7: Update Windows

  • Press the Start button.
  • Now, open Settings.
  • Select the tab: update and security.
  • Select the tab: check for updates.
  • If in case updates are available, complete the process and then restart your computer.
  • Now, reboot the PC and check whether your Windows OS has been updated.

At the end of this tutorial, we would assume that your printer issues have been resolved. If you continue to face problems. Do not hesitate to call us on our toll-free number.

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