How to Get Your Printer Back Online?

Everyone has faced printer issues at some point. These issues could be simple technical glitches or they could be something major like faulty components needing repair and possibly replacement. Once a printer malfunctions, you should fix it as soon as possible. A faulty device can cause disruptions to your daily productivity. If you are not able to use the printer, then you will not be able to print or scan any documents. You might have to use another printer or hire one while your printer is getting repaired.

One such printer issue that commonly occurs is printer showing offline status even though it is connected. There could be a number of reasons why your printer is offline.

Some of the reasons could be:

  • Loose or defective cables
  • Paper jams
  • Recent Windows update

How To Change Printer Status To Online

Follow these steps to change your printer status from offline to online.

Check your Printer’s Cables:

  • Check the USB cables at both ends.
  • Ensure cables are properly connected with no loose ends.
  • If your printer is connected with an Ethernet cable, make sure that this cable is connected.
  • Try connecting with new cables or use a different USB.

Manually Set the Printer to Online:

  • Make sure your printer is on.
  • Your printer and your device should be both connected to the same WiFi network.
  • Select Start on your PC screen to go to the Control Panel window.
  • In the Devices and Printers tab, pick the printer option.
  • Click the option “See what’s printing.”
  • A pop-up will open, now choose Printer from the menu bar at the top.
  • From the menu that appears, choose Use Printer Online.

Uninstall and Reinstall Your Printer:

  • Go to the Control Panel.
  • Now go to the Devices and Printers tab.
  • Select the printer option.
  • Select remove device.
  • You have to now add the printer again by selecting the add a printer option from the devices and printers tab.
  • Select your printer from Devices and Printers.
  • Now choose the Remove device option.
  • click the Add a Printer option from the Devices and Printers tab.

Remove Printer Drivers and Packages:

  • You have to sign in as Admin while using Windows.
  • Now you have to type CMD in the search bar.
  • And with the prompt command open on your screen, type “printui /s /t2” to open the print server properties Window.
  • You can now remove the driver and package for the printer.
  • Add your printer by selecting add a printer from devices and printer.
  • Now, your printer’s status is online and it will allow you to print.

Alternate Method:

Here is another method you can try if you are still not able to get your printer back online.

  • Open the control panel window and go to devices and printers
  • Now go to the printers tab and select Settings.
  • The setting menu will open. In the settings menu, right-click on the printer tab.
  • Now click on the what’ printing option.
  • You can also left-click and select manage device.
  • Now click on the printer menu in the Window, which opens and uncheck “Use Printer Offline.”
  • If there are any items in the printing queue, your printer will start printing.

If you are looking for HP support, visit the official website at In case you still face printer offline issues, contact us at A1PrinterRepair and our experienced technical representatives will get in touch with you shortly.

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