HP printers are known for their efficiency, quality printing, speed, and technical upgrades. However, like any other printer brand, even HP printers require maintenance and repair from time to time. All printers suffer breakdowns and error messages. A common error message is the printer offline error message.
HP printers like all other printers often show the printer offline error messages even though they are connected either wirelessly or wired to your other devices, like the router and the PC. The offline error message is commonly due to minor technical glitches and can be easily fixed using some simple steps. However, in case you are unable to resolve the issue on your own, you can always contact our toll-free number or visit our nearest service center to avail our services.
In this article, we will discuss the various reasons why this error occurs and how to resolve this issue.
Reasons Behind Printer Offline Error:
- Drivers not updated
- Connectivity issues
- Errors in settings
Now let’s try to find some solutions to your printer offline errors.
Solution 1 – Method to Install HP Print & Scan Doctor
The simplest way to eradicate most of the HP printer error is to download and install the HP Print and Scan Doctor application.
Follow the steps to download the application:
- Use administrator privileges to log in.
- Now open the application called HPPSdr.exe.
- You will see options prompt on your screen. Hit the yes button to trust the file source.
- Press start and select your printer model.
- In case you couldn’t find your printer model in the list, you have to restart your printer and click retry in the print and scan doctor application.
- You connection will be checked by the applicaton.
- Now, follow the screen instructions and click yes every time.
- Click yes until the option asked you to select your printer as default.
If your issue remains, then you can move on to the next solution. Also, feel free to contact best HP printer repair in Albany, if you happen to live in that area.
Solution 2 – Set your Printer as Default
Follow the steps for Windows 10:
- Search for Cortana in the search box to open the devices option.
- You have to select the printers and devices.
- (Note: You have to ensure that the box is unchecked with option “Let Windows manage my default printer.” You may need to unselect the printer by clicking on the box.)
- You have to select your printer from the list.
- Click on manage option to set it as default.
Solution 3 – Ensure A Good Wi-Fi Connection:
- Switch off your printer.
- Wait for 10-20 seconds.
- Restart your printer again.
- Detach all the power cords and cables from the printer.
- Switch off your printer again.
- You have to connect the printer’s power cord and turn on the printer.
- You have to wait for 10-20 seconds.
- Once your internet connection is back, turn on your printer.
- You have to use the HP wireless wizard or HP smart software, and connect your printer to your network.
We assume that your issue is resolved by the time you reach here. If that’s not the case, then you can contact the nearest HP Printer Repair in Dayton. You can also contact us by calling on our toll-free number.