Every office has a printer and scanner and these devices are expected to function properly, so that there is no downtime in productivity. If a printer or scanner malfunctions, it can lead to unnecessary delays and hassles.

Connecting a scanner and printer to your computer is very easy and anyone can do it. If for some reason, there is some connectivity issues, then the problem is usually due to driver issues, operating system compatibility issues, or it could be a minor glitch or technical error.

There are multitasking printers which not only print but can also scan documents for you. But sometimes these scanners are not recognized by the computer. The reasons may vary but this can really affect your working efficiency. When the scanner is not recognized, there are chances that it is connected with the help of USB, serial, or parallel port. The other part of the problem is that it is caused due to outdated, corrupted, or incompatible device printers.

This is not a complex error to solve but it can cause lots of issues if not fixed on time. Don’t panic, we are here to give you the best solutions to resolve this issue.

If you require professional help, contact us on our toll-free number. You can also contact A1PrinterRepair for the best technical support online.

Troubleshooting Tips

Without wasting your precious time, let’s start

Check your Scanner:

Make sure your scanner is connected to a working power supply. You can also test the working ability of your scanner by connecting it to another computer. By performing this step, you will get to know whether the scanner has developed a fault or the problem is with the connection or the computer setup.

• Check your Connection –

You have to check the cable connections between the scanner and the computer. You have to check whether they have loose connections or are firmly connected. You can also check the different USB ports by connecting different cables in different ports one by one. While performing this step, you have to unplug all the other peripheral devices.

• Check your Software –

There are chances that your printer’s drivers might need an update so that your scanner can connect to it properly. You can either check the manufacturer’s website to check the latest updates of printer drivers. You can also download apps to find the right printer driver for your printer scanner.

• Further Troubleshooting –

In case your scanner is working initially but is not able to detect, then you might have to use the Windows System Restore tool. It will help roll back your operating system. And, in case a different scanner was installed before the existing one, then leftover files might be preventing new devices from being detected.

Thus, you have to open the device manager utility from the control panel and uninstall older scanners under the imaging device.

We can assume that your have resolved your printer and scanner issues. If your computer still does not recognize the scanner, call us on our toll-free number at A1PrinterRepair or you can search for the nearest Printer Repair in Twin Cities, if you are in that area.